Terms & Conditions
Anrema Tech Terms & Conditions
Company registered in Denmark under company number DK40913491.
Registered Office: Sationsmestervej 5, 9200 Aalborg SV.
STANDARD CONDITIONS OF SALE
1.1 These Terms and Conditions apply to any contract for the sale of Goods by Anrema Tech (“the Supplier’) to a customer (“the Purchaser”). Where the Purchaser is dealing as a consumer, these terms and conditions do not seek to limit your consumer rights.
1.2 Subject to any variation agreed in writing by the Supplier, the Contract shall be on these Terms and Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Purchaser purports to apply under any purchase order, confirmation of order, specification or other document).
- OFFER AND ACCEPTANCE:
2.1 The submission of an order by the Purchaser constitutes an offer to purchase the Goods specified in the order. Any acceptance of an estimate provided by the Supplier shall be deemed an offer by the Purchaser to purchase the Goods stated in the estimate. A contract shall be made only when the Supplier accepts an order. A Contract once made cannot be cancelled by the Purchaser.
3.1 Prices stated in a catalogue or sales literature issued by the Supplier are indicative prices and may be altered without notice. The price stated in the Supplier’s current price guide at the date of receipt of an order shall be the contract price exclusive of VAT unless otherwise agreed by the Supplier in writing.
3.2 All prices are ex works prices. Where the Supplier agrees to deliver the Goods to an address notified by the Purchaser (“Delivery Address”) the Supplier shall charge in addition for such delivery at the Supplier’s applicable standard rates.
The Purchaser shall pay the contract price in consideration of the supply of the Goods in accordance with these Terms and Conditions. The Supplier shall invoice the Purchaser, containing all appropriate references, requesting payment of the contract price plus any delivery charges and VAT. Where the Purchaser is not a credit account holder with the Supplier, the Purchaser shall make payment for the Goods by cleared funds before the Supplier dispatches the Goods to the Purchaser.
- CREDIT ACCOUNT HOLDERS:
5.1 Where the Purchaser is a credit account holder with the Supplier, the contract price, plus any delivery charges and VAT, shall be charged to the Purchaser’s credit account. The Supplier shall send a statement of account to the Purchaser each month. The Purchaser shall make payment of any invoice not later than 30 days after the date of the invoice or such other times as may be agreed in writing by the parties. lf the Purchaser fails to make payment by the due date, the Supplier shall have an absolute discretion to close the credit account and withhold delivery of any orders without liability to the Purchaser until such time as moneys for outstanding invoices are received by the Supplier in full and cleared funds.
5.2 In the event that an order puts the Purchaser over any agreed credit limit applicable to the Purchaser’s credit account, the Purchaser shall immediately make payment to the Supplier to bring the account below such credit limit or shall make payment for Goods in accordance with Condition 4 and, for the avoidance of doubt, the Supplier may withhold delivery and/or performance of its obligations pursuant to any order without liability to the Purchaser until such time as payment shall have been made by the Purchaser in cleared funds to regularise the credit account, as stated in this condition 5.2.
In any case where the Purchaser fails to make any payment by the due date, then, without prejudice to any other rights or remedies, interest shall accrue from that date until the date of payment, at a rate 5 per cent. In addition, the Supplier reserves the right to engage the services of a debt recovery agent to collect any unpaid invoices after the due date for payment and the Purchaser shall be subject to a surcharge of 15% plus vat of the amount outstanding to cover the collection costs incurred.
Descriptions of products in any catalogue or sales literature issued by the Supplier are given for advertising and providing a means of reference. They shall not form part of the description of Goods for a sale by description. The Goods are described in the order form which forms part of the contract. The Goods supplied to the Purchaser shall conform to the description specified in the contract, subject to the following qualifications:
7.1 the Supplier shall have the right to change any detail as to the construction, design or specification of products as advertised provided that the product so changed is substantially similar and compatible for all purposes in respect of its use. The Purchaser shall accept such products as so changed in fulfillment of the order notwithstanding that they do not correspond exactly with the advertised descriptions;
7.2 the Supplier shall have the right, if the Goods specified in the order are unavailable, to provide similar Goods in substitution, provided that the substituted Goods are of equivalent standard and price and are compatible for all purposes in respect of their use. The Purchaser shall accept such substituted products in fulfillment of the order notwithstanding that they do not correspond exactly with the description specified in the order.
- LABELLING, PACKAGING AND ENVIRONMENTAL:
The Supplier shall ensure that the Goods are packed and marked in a proper manner and in accordance with any statutory requirements and any requirements of the carrier
The Purchaser acknowledges that the Goods are purchased for business use.
Where the Supplier has agreed to upload data supplied by the Purchaser (“Purchaser Data”) for use in the Goods, the Purchaser undertakes to provide the Purchaser Data in such format as the Supplier may require. The Purchaser warrants to the Supplier that it has all necessary consents for the possession and/or use of the Purchaser Data by the Supplier in connection with the Goods.
The Supplier shall deliver the Goods to the Delivery Address. The Purchaser shall pay the Supplier’s charge for delivery in addition to the price of the Goods. The Supplier shall use reasonable endeavours to deliver the Goods within 14 days after acceptance of the order (or such other delivery date that the parties may agree) but that time shall be treated as an estimate only and time shall not be of the essence of the Contract. Where lead times are notified to the Purchaser these are indicative only and the Supplier shall use reasonable endeavours to keep the Purchaser informed of any changes in lead times notified to the Supplier by its suppliers. The Supplier shall inform the Purchaser of any delay as soon as the Supplier becomes aware of it. The Supplier shall not be liable for any loss or damage incurred by the Purchaser by reason of delivery after the estimated delivery date or change in lead times. The Purchaser shall make all arrangements necessary to take delivery at the time notified by the Supplier. If the Purchaser is unable to take delivery at the time when the Goods are due and ready for delivery the Supplier shall store the Goods safely until their actual delivery and the Purchaser shall be liable for any reasonable additional costs, including insurance, incurred by the Supplier in doing so. Collection of Goods from the Supplier’s premises shall only be permitted by the written agreement of the Supplier.
- TITLE AND RISK:
11.1 The Goods are at the risk of the Purchaser from the time of delivery. Ownership of the Goods shall not pass to the Purchaser until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of (i) the Goods; and (ii) all other sums which are or which become due to the Supplier from the Purchaser on any account. Until ownership of the Goods has passed to the Purchaser, the Purchaser shall (a) hold the Goods on a fiduciary basis as the Supplier’s bailee; (b) store the Goods (at no cost to the Supplier) separately from all other goods of the Purchaser or any third party in such a way that they remain readily identifiable as the Supplier’s property; (c) not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods; and (d) maintain the Goods in satisfactory condition and keep them insured on the Supplier’s behalf for their full price against all risks to the reasonable satisfaction of the Supplier. On request the Purchaser shall produce the policy of insurance to the Supplier. Where payment is received in advance of delivery, ownership of the Goods shall not pass until delivery.
- DAMAGE IN TRANSIT:
The Supplier shall without charge either repair or replace (at the option of the Supplier) the Goods if they are damaged in transit or having been placed in transit fail to be delivered, provided that: (a) in the case of damage the Purchaser shall not later than 5 days after the date of delivery give notice to the Supplier that the Goods have been damaged; (b) in the case of non-delivery the Purchaser shall not later than 5 days of the notified date of dispatch give notice that the Goods have not been delivered. This shall be the Purchaser’s sole remedy in connection with the supply of damaged Goods or non-delivery.
The Supplier shall allow the Purchaser or its authorised representative to make any inspection of the Goods that it may reasonably require before the dispatch of the Goods. No failure to make complaint at the time of such inspection and no approval given during or after such inspection shall constitute a waiver of any rights of the Purchaser under these Terms and Conditions or otherwise in law.
The Purchaser may by written notice to the Supplier reject any Goods which fail to meet the requirements specified in the contract. Such notice shall be given not later than 5 days after the date of delivery. If the Purchaser rejects any Goods in accordance with this Clause which are found to be defective by the Supplier, the Supplier shall pay the actual and direct costs incurred by the Purchaser in returning the Goods or shall collect the Goods from the Purchaser at the Supplier’s expense as agreed by the Supplier. The Purchaser shall be entitled, at the Supplier’s option, to have the Goods replaced or to obtain a refund of any payment made by or charged to the Purchaser.
Our professional logistics team ensure fast and safe delivery of your purchase.
All orders are generally processed and shipped within 24-48 hours of receipt.
DELIVERY TIME / SHIPPING COSTS
Shipping costs will be automatically assigned to your order at the checkout.
Europe 3-5 days 20 € standard delivery No more than 3 kg.
Otherwise we will contact you to inform delivery costs.
Anrema Tech offers the following payment options:
If you are using Paypal as your payment method, you will be automatically redirected to your PayPal account. We handle your order immediately upon receipt of payment confirmation.
We accept payments with Visa and MasterCard. Credit cards are charged in full upon dispatch of goods from our warehouse.
We accept payment via bank transfer. Once payment is received on our bank account, the goods will be sent.
Account holder: Anrema Tech
Should a product require returning to us for any reason, you must contact us before returning the product at email@example.com
After we have received notification of your product return, you will receive a return merchandise authorization (RMA) number with shipping instructions via email. After receipt of your RMA number you have 14 days to return to the product to us. Anrema Tech reserves the right to reject your RMA if the goods are returned outside of the 14 days return period. The RMA number must be clearly referenced on the packaging of the returned goods. Upon approval of your claim, a similar (non-defective) product will be sent. If we are unable to provide a product replacement, your payment will be refunded.
How We Use Your Personal Data (Legal Basis for Processing)
Anrema Tech take your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below:
We collect your personal data in the performance of a contract or to provide a service or product. We use the data in assisting to completing transactions and orders of our products or services, administering your account, processing payments, arranging shipments and deliveries and facilitating repairs and returns.
We collect and store your personal data as part of our legal obligation for business accounting and tax purposes, and business operations.
For compliance with applicable laws, regulations, court orders, government and law enforcement requests, to operate our services and products properly and to protect ourselves, our users and our customers and to solve any customer disputes.
Communicating with you about our products. This could be responding to your enquiries or requests, service completion or warranty-related communications, communications required by law or applicable corporate updates related to mergers, acquisitions or divestitures.
We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests
Maintaining the security of our websites, products, features and services and preventing and detecting security threats, fraud or other criminal or malicious activity that might compromise your information. When you interact with us, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We may also maintain additional security measures, such as CCTV, to safeguard our physical locations.
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